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Victory at Vimy: Canada Comes of Age, April 9-12, 1917
Par Ted Barris. 2007
National BestsellerAt the height of the First World War, on Easter Monday April 9, 1917, in early morning sleet, sixteen…
battalions of the Canadian Corps rose along a six-kilometre line of trenches in northern France against the occupying Germans. All four Canadian divisions advanced in a line behind a well-rehearsed creeping barrage of artillery fire. By nightfall, the Germans had suffered a major setback. The Ridge, which other Allied troops had assaulted previously and failed to take, was firmly in Canadian hands. The Canadian Corps had achieved perhaps the greatest lightning strike in Canadian military history. One Paris newspaper called it "Canada’s Easter gift to France." Of the 40,000 Canadians who fought at Vimy, nearly 10,000 became casualties. Many of their names are engraved on the famous monument that now stands on the ridge to commemorate the battle. It was the first time Canadians had fought as a distinct national army, and in many ways, it was a coming of age for the nation. The achievement of the Canadians on those April days in 1917 has become one of our lasting myths. Based on first-hand accounts, including archival photographs and maps, it is the voices of the soldiers who experienced the battle that comprise the thrust of the book. Like JUNO: Canadians at D-Day, Ted Barris paints a compelling and surprising human picture of what it was like to have stormed and taken Vimy Ridge.See It, Dream It, Do It: How 25 people just like you found their dream jobs
Par Colleen Nelson, Kathie MacIsaac. 2023
From award-winning author Colleen Nelson, and literacy advocate Kathie MacIsaac, twenty-five profiles present a plethora of jobs, and people, making…
it easier than ever for young people to see their dreams and to live their dreams!Fireboat: The Heroic Adventures of the John J. Harvey
Par Maira Kalman. 2002
The Snicker candy bar appeared and Babe Ruth hit his 611th home run P …
P That was also the year the John J Harvey fireboat was first launched It had levers buttons buckets brass trim and five engines and it fought fires on the piers But by 1995 the city had little use for a fireboat and it sold the Harvey to group of people who restored and used it for fun P P Then came 9 11 something so huge and horrible happened that the whole world shook The Harvey was called back into service Firefighters attached their hoses to the boat and fought fires for four days and nights P P Kalman does some extraordinary things in this beautiful picture book She takes the fireboat s history and puts it within the context of a city that has endured framing the enormity of 9 11 so young readers and even small children can begin to grasp what happened At the same time she makes the event part of life s continuum of loss and enduranceHow to Be a Great Call Center Representative
Par Robert W. Lucas. 2001
Give your front-line call center staff the training they need! With How to Be a Great Call Center Representative, call-center…
staff will learn what technology-based customer service is all about, including the history, terminology, legislation, and technology options. This book is designed to supplement and enhance the industry-specific policies and procedures plus local, state, and federal guidelines to which a call center staff must adhere. Filled with exercises and self-assessments, the course presents specific, practical strategies for improving listening skills, building trust with customers, problem solving, and decision-making--all within the context of a busy call center. How to Be a Great Call Center Representative provides all the tools needed to be confident in handling customers and building a foundation for future growth and advancement. Readers will learn how to: • Identify the roles and responsibilities of a call center staff • Prepare yourself to deliver quality service • Learn to communicate successfully • Identify current legislation, terminology, and technology affecting call center staff • Develop skills for building trust • Enhance telephone verbal skills and vocal quality • Build problem solving and decision-making skills • Learn to handle difficult customer situations • Improve your time-management and multitasking skills • Identify ways to control your stress level • Learn to recover from mistakes—yours and your customer’sCareer Essentials: The Interview
Par Dale Mayer. 2011
Today's economy leaves little room for second chances in the job market. Hiring managers are swamped with applications. What are…
you doing to rise to the top of the pile and get noticed? If it isn't creating a cover letter driven by facts and filled with punch, you aren't doing enough.The cover letter is often overlooked as a key marketing tool - the perfect introduction. It can be blank and uninteresting or it can offer the potential employer exactly what they are seeking. Don't overlook this simple step that can improve your chances over other candidates. This book walks you through the various elements of a good cover letter, taking you through each step with plenty of examples to show exactly what you need to know to create the best cover letter over and over again. Make yours the one that brings the light of relief into the recruiter's eye as they see the perfect candidate.At just over a hundred pages, this concise, easy to read guide is full of professional information that will make your job search take off.Trench Art: the stories behind the talismans
Par Judy Waugh. 2015
This unique collection of trench art evokes emotion. Each piece was created in turmoil but all are beautiful - intuitive…
works of art about music, faith, love and honour. 56 pieces are from WWI. All are signed with name and service number. Most are small and tactile, often worn as a fob. Many are made from coins and brass from the battlefield; some are carved in bone and wood. Most belonged to young soldiers who were killed in action or died of their wounds - at Gallipoli, France and Flanders, Palestine and Mesopotamia. Twelve belonged to Anzacs. This book tells their stories - of men from England, Scotland, Wales, Australia and New Zealand, bound by adventure and loyalty to their common ancestry. . . . . . The engraved ID holds the key to the story. The heart of each story is different. There are stories of courage under fire and desertions at Colombo; of death from sunstroke and survival through three theatres of war; of medals awarded and fines for misadventures; of men from the Outback in Queensland and young lads from Boys Homes in Kent. There are insights into social history - the ostracism and disgrace of venereal disease, the generational poverty in industrial cities, the imperative to secure oil lines in Iraq. And there are heartbroken letters from those left behind. . . . . . This book will appeal to collectors of artefacts, coins and militaria. It will also appeal to those interested in family history, social history, military history and art therapy in trauma. So much can be found from so little. The range of artefacts may also interest researchers. There are over 64 artefacts in all, including two from the Boer War, one from Crimea, and seven from the convict era - all bearing testament to the primal need to carve a name.The Illusion of Victory: America in World War I
Par Thomas Fleming. 2003
In this sweeping historical canvas, Thomas Fleming undertakes nothing less than a drastic revision of our experience in World War…
I. He reveals how the British and French duped Wilson into thinking the war was as good as won, and there would be no need to send an army overseas. He describes a harried president making speech after speech proclaiming America's ideals while supporting espionage and sedition acts that sent critics to federal prisons. And he gives a harrowing account of how the Allies did their utmost to turn the American Expeditionary Force into cannon fodder on the Western Front. Thoroughly researched and dramatically told, The Illusion of Victory offers compelling testimony to the power of a president's visionary ideals-as well as a starkly cautionary tale about the dangers of applying them in a war-maddened world.Cincuenta innovaciones que han cambiado el mundo
Par Tim Harford. 2008
A través de las fascinantes historias de cincuenta ideas e inventos, el autor de El economista camuflado explica en este…
nuevo libro cómo la innovación puede cambiar nuestras vidas y alterar el complejo sistema económico global. Hay innovaciones, ideas e inventos que permiten curar el cáncer. Otras nos permiten llegar a nuestros destinos de vacaciones mucho más deprisa. Son divertidas. Generan dinero. Y, por descontado, los inventos tienen éxito porque resuelven un problema que alguien, en algún lugar, quiere resolver. El arado, por ejemplo, tuvo éxito porque ayudó a los agricultores a producir más comida con menos esfuerzo. Sin embargo, los inventos configuran nuestra vida de manera impredecible, y, mientras resuelven un problema para alguien, a menudo crean un problema para otra persona. ¿Por qué el código de barras cambió el equilibrio de poderes en la industria alimentaria? ¿Por qué el gramófono incrementó la desigualdad económica? ¿Y cómo el alambre de púas forjó el futuro de Estados Unidos? Las innovaciones también afectan a una compleja red de conexiones económicas. A veces nos complican la vida, otras rompen viejos límites y, en ocasiones, crean patrones completamente nuevos. ¿Por qué, por ejemplo, la píldora anticonceptiva incrementó el número de mujeres en las facultades de Medicina y Derecho? Con el talento de le ha convertido en el más célebre divulgador económico, Tim Harford describe el funcionamiento de la economía a través de la sorprendente historia del plato precocinado, el Estado del Bienestar, la dinamo, la estantería Billy, la propiedad intelectual, el iPhone, las maquinillas y hojas de afeitar, el papel moneda o los paraísos fiscales. Algunas de estas historias se centran en fuerzas económicas vastas e impersonales; otras son relatos del genio o la tragedia de los humanos. Como el intento de desarrollar un «rayo mortífero» que, en cambio, llevó a inventar el radar, un dispositivo esencial para que los viajes aéreos sean seguros. Y todas estas innovaciones nos cuentan una historia, no solo del ingenio humano, sino también de los sistemas invisibles que nos rodean: de las cadenas de suministro global, de la información omnipresente, del dinero y de las ideas. Y, al final del libro, podremos aunar todas estas lecciones para preguntarnos cómo deberíamos pensar en la innovación hoy en día. ¿Cuáles son las mejores maneras de alentar nuevas ideas? ¿Y cómo podemos pensar con claridad sobre qué efectos pueden tener estas ideas y actuar con previsión para maximizar los beneficios y mitigar prejuicios?No Ordinary Determination: Percy Black and Harry Murray of the First AIF
Par Jeff Hatwell. 2005
An epic tale of two ordinary individuals thrown into theextraordinary and surreal world of the Gallipoli campaignas soldiers of the…
First AIF in WWI.Percy Black and Harry Murray were plain hard-workingAustralians whose paths crossed in Western Australiawhen they enlisted in support of country and empire. Thepowerful narrative paints a complex and thorough pictureof the heroism, loyalty, inventiveness, mateship, stoicismand strength of the many individuals, on all sides, caughtup in the horror of the ‘war to end all wars’.Learn, Work, Lead: Things Your Mentor Won't Tell You
Par Terri Tierney Clark. 2014
In today's world, women's career success relies on much more than just taking advice from a mentor, knowing how to…
network, and being proactive. Young professional women have to learn how to analyze career decisions for themselves and figure out what to do when their decisions don't work out. Learn, Work, Lead: Things Your Mentor Won't Tell You is a cutting-edge career and job search guide that will teach you those skills and give you the tools to navigate successfully in a gender-biased workplace. It will show you how to plan your career now so that you will be chosen to lead in the future. Coaching on how to analyze career decisions and make the best choices even when your solutions differ from your mentors' advice. Guidance on how to succeed even when you're faced with problems that no one could predict. Tools to develop your optimal career plan. Lessons from top business leaders' career war stories.Frauen als Führungskraft
Par Sandra Müller. 2012
Dieses Buch ermutigt weibliche Führungskräfte und Fachexpertinnen zum Führungserfolg. Sechs prägnante Praxisfälle liefern konkretes Werkzeug für die eigene Kompetenzerweiterung. In…
allen Fallbeispielen stehen weibliche Entscheider im Mittelpunkt. Ein roter Faden aus Reflexionsfragen, Checklisten und Praxistipps ermöglicht den direkten Transfer der Buchinhalte in den Arbeitsalltag. Mit wertvollen Tipps auch für den Umgang mit Gegenwind und zur Bewältigung von Rückschlägen.Lock and Load
Par Tom Stein, Greg Wood. 2013
Things have changed, times have changed, and times are tough - especially if you're a military veteran seeking employment in…
today's economy. This essential guide is designed to help you succeed in your civilian job search. Written by a career military officer and a career expert, TheHireTactics introduces a methodology that includes innovative tools that go far beyond the traditional resume and cover letter. You will learn how to define your value in civilian terms and employ the strategies and tactics necessary to differentiate yourself from the competition and successfully complete your job search mission.Learn the 4 Milestones for Civilian Employment: Packaging - teaches you how to implement new and unique tools that will clearly separate you from your competition. Promotion - introduces strategies and techniques that help you successfully penetrate the hidden job market by broadcasting your value to the business community, not your resume. Product Demonstration - teaches you the techniques to conduct a proactive, strategic interview that will greatly enhance your chances of getting the offer. Pricing - Teaches you how to negotiate the difference between what you're offered and your true worth to the organization.Pay Day
Par Tom Stein, Greg Wood. 2013
Things have changed, times have changed, and times are tough - especially if you're a military veteran seeking employment in…
today's economy. This essential guide is designed to help you succeed in your civilian job search. Written by a career military officer and a career expert, TheHireTactics introduces a methodology that includes innovative tools that go far beyond the traditional resume and cover letter. You will learn how to define your value in civilian terms and employ the strategies and tactics necessary to differentiate yourself from the competition and successfully complete your job search mission.Learn the 4 Milestones for Civilian Employment: Packaging - teaches you how to implement new and unique tools that will clearly separate you from your competition. Promotion - introduces strategies and techniques that help you successfully penetrate the hidden job market by broadcasting your value to the business community, not your resume. Product Demonstration - teaches you the techniques to conduct a proactive, strategic interview that will greatly enhance your chances of getting the offer. Pricing - Teaches you how to negotiate the difference between what you're offered and your true worth to the organization.Fire Your Resume - Military Edition
Par Tom Stein, Greg Wood. 2013
Things have changed, times have changed, and times are tough - especially if you're a military veteran seeking employment in…
today's economy. This essential guide is designed to help you succeed in your civilian job search. Written by a career military officer and a career expert, TheHireTactics introduces a methodology that includes innovative tools that go far beyond the traditional resume and cover letter. You will learn how to define your value in civilian terms and employ the strategies and tactics necessary to differentiate yourself from the competition and successfully complete your job search mission.Learn the 4 Milestones for Civilian Employment: Packaging - teaches you how to implement new and unique tools that will clearly separate you from your competition. Promotion - introduces strategies and techniques that help you successfully penetrate the hidden job market by broadcasting your value to the business community, not your resume. Product Demonstration - teaches you the techniques to conduct a proactive, strategic interview that will greatly enhance your chances of getting the offer. Pricing - Teaches you how to negotiate the difference between what you're offered and your true worth to the organization.Veterans Employment Tactics: Packaging Yourself for Job Hunting Success (Second Edition)
Par Tom Stein, Greg Wood. 2013
Things have changed, times have changed, and times are tough - especially if you're a military veteran seeking employment in…
today's economy. This essential guide is designed to help you succeed in your civilian job search. Written by a career military officer and a career expert, TheHireTactics introduces a methodology that includes innovative tools that go far beyond the traditional resume and cover letter. You will learn how to define your value in civilian terms and employ the strategies and tactics necessary to differentiate yourself from the competition and successfully complete your job search mission. Learn the 4 Milestones for Civilian Employment: Packaging - teaches you how to implement new and unique tools that will clearly separate you from your competition. Promotion - introduces strategies and techniques that help you successfully penetrate the hidden job market by broadcasting your value to the business community, not your resume. Product Demonstration - teaches you the techniques to conduct a proactive, strategic interview that will greatly enhance your chances of getting the offer. Pricing - Teaches you how to negotiate the difference between what you're offered and your true worth to the organization.The Hire Advantage
Par Greg Wood. 2013
This essential guide is designed to help you quickly succeed in your search for employment in today's economy. Things have…
changed, times have changed, and times are tough. Old methods that typically rely on resumes and cover letters no longer work. New strategies and tools are needed for job-hunting success, and you will find them here. The Hire Advantage combines the four key milestones to employment based on Greg Wood's proven job-hunting series, TheHireRoad: Packaging - teaches you how to implement new and unique tools that will clearly separate you from your competition. Promotion - introduces strategies and techniques that help you successfully penetrate the hidden job market by broadcasting your value to the business community, not your resume. Product Demonstration - teaches you the techniques to conduct a proactive, strategic interview that will greatly enhance your chances of getting the offer. Pricing - teaches you how to negotiate the difference between what you're offered and your true worth to the organization.Fire Your Resume!
Par Greg Wood. 2013
This essential guide is designed to help you quickly succeed in your search for employment in today's economy. Things have…
changed, times have changed, and times are tough. Old methods that typically rely on resumes and cover letters no longer work. New strategies and tools are needed for job-hunting success, and you will find them here. The Hire Advantage combines the four key milestones to employment based on Greg Wood's proven job-hunting series, TheHireRoad: Packaging - teaches you how to implement new and unique tools that will clearly separate you from your competition. Promotion - introduces strategies and techniques that help you successfully penetrate the hidden job market by broadcasting your value to the business community, not your resume. Product Demonstration - teaches you the techniques to conduct a proactive, strategic interview that will greatly enhance your chances of getting the offer. Pricing - teaches you how to negotiate the difference between what you're offered and your true worth to the organization.Negotiating Your True Worth!
Par Greg Wood. 2013
This essential guide is designed to help you quickly succeed in your search for employment in today's economy. Things have…
changed, times have changed, and times are tough. Old methods that typically rely on resumes and cover letters no longer work. New strategies and tools are needed for job-hunting success, and you will find them here. The Hire Advantage combines the four key milestones to employment based on Greg Wood's proven job-hunting series, TheHireRoad: Packaging - teaches you how to implement new and unique tools that will clearly separate you from your competition. Promotion - introduces strategies and techniques that help you successfully penetrate the hidden job market by broadcasting your value to the business community, not your resume. Product Demonstration - teaches you the techniques to conduct a proactive, strategic interview that will greatly enhance your chances of getting the offer. Pricing - teaches you how to negotiate the difference between what you're offered and your true worth to the organization.52 Job Interview Questions You Need to Know!
Par Greg Wood. 2013
This essential guide is designed to help you quickly succeed in your search for employment in today's economy. Things have…
changed, times have changed, and times are tough. Old methods that typically rely on resumes and cover letters no longer work. New strategies and tools are needed for job-hunting success, and you will find them here. The Hire Advantage combines the four key milestones to employment based on Greg Wood's proven job-hunting series, TheHireRoad: Packaging - teaches you how to implement new and unique tools that will clearly separate you from your competition. Promotion - introduces strategies and techniques that help you successfully penetrate the hidden job market by broadcasting your value to the business community, not your resume. Product Demonstration - teaches you the techniques to conduct a proactive, strategic interview that will greatly enhance your chances of getting the offer. Pricing - teaches you how to negotiate the difference between what you're offered and your true worth to the organization.Packaging You!
Par Greg Wood. 2013
This essential guide is designed to help you quickly succeed in your search for employment in today's economy. Things have…
changed, times have changed, and times are tough. Old methods that typically rely on resumes and cover letters no longer work. New strategies and tools are needed for job-hunting success, and you will find them here. The Hire Advantage combines the four key milestones to employment based on Greg Wood's proven job-hunting series, TheHireRoad: Packaging - teaches you how to implement new and unique tools that will clearly separate you from your competition. Promotion - introduces strategies and techniques that help you successfully penetrate the hidden job market by broadcasting your value to the business community, not your resume. Product Demonstration - teaches you the techniques to conduct a proactive, strategic interview that will greatly enhance your chances of getting the offer. Pricing - teaches you how to negotiate the difference between what you're offered and your true worth to the organization.